Decentralisation changes the quality of services provided to people and, first of all, administrative services, delivered in hromadas on a one-stop shop and transparent office principle. 775 ASCs (125 in AHs) with 30-minute accessibility as their main criterion have been established in Ukraine.

This was mentioned by Hennadii Zubko, Vice Prime Minister – Minister of Regional Development, Construction, Housing and Communal Services of Ukraine, at the press conference on “NON-STOP Reforms. Scale of changes”.

“The Kyiv, Kharkiv, Dnipropetrovsk, Odesa and Lviv Oblasts are among the leaders in ASC establishment. High-quality administrative service brings profits to hromadas. Thus, in 2018, local self-government received additional revenue of 3.4 billion from the administrative service delivery,” said Hennadii Zubko.

According to him, some ASCs can already provide up to 300 administrative services to AH residents, including the issuance of biometric passports. For example, the Kochubeyivska AH, the ASC of which is attended by the residents of the neighbouring Dnipropetrovsk hromada.

“For us, the key is not only the quantity, but also the quality of services through ASC’s connection to all the necessary registries and transfer of certain services from the level of ministries to the ground. And we've already started doing it. Besides, with the support of the EGOV4UKRAINE project an electronic data exchange system “Trembita” and the information system “Vulyk” have been launched to speed up the work of administrative centres tenfold. Last year, the Vulyk system was introduced in six pilot ASCs, and by the end of 2020 it will be launched in more than 400 ASCs throughout Ukraine,” said Hennadii Zubko.

The ASCs’ work is being substantially improved by the U-LEAD with Europe Programme, that will support establishment and modernisation of up to 600 ASCs by 2020.