On 26 November, a modern Administrative Service Centre was opened in the Borsukivska amalgamated hromada of the Ternopil Oblast, to provide hromada residents with 113 services.

The Borsukivska AH took part in the second round of the Roll-Out Phase of the U-LEAD with Europe Programme’s support to improced administrative service delviery.

With the support of the Programme, the AH received furniture, equipment, information plates and signboards for the ASC. All employees have undergone advanced training, specially developed by Ukrainian, Swedish and Estonian experts of U-LEAD. The ASC will be staffed by 5 employees, including a remote administrator.

The Borsukivska hromada also received a state-of-the-art “Vulyk” software system for the ASC’s work automation, developed by the EGOV4UKRAINE project, implemented within the framework of the U-LEAD with Europe Programme.

At the expense of the local budget, the hromada overhauled the premises and equipped the ASC for the needs of people with disabilities. The centre also created a place for a children's play corner and a public reception.

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